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Learn about our policies regarding privacy, terms of service, and refunds.

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Privacy Policy

Last Updated: June 15, 2023

At Patel Digital Media, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

Information We Collect

We may collect the following types of information:

  • Personal identification information (Name, email address, phone number, etc.)
  • Business information (Company name, job title, etc.)
  • Technical data (IP address, browser type, device information, etc.)
  • Usage data (Pages visited, time spent on site, etc.)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update or delete your information
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Terms & Conditions

Last Updated: June 15, 2023

Welcome to Patel Digital Media! These terms and conditions outline the rules and regulations for the use of Patel Digital Media's Website and Services.

Intellectual Property Rights

Other than the content you own, under these Terms, Patel Digital Media and/or its licensors own all the intellectual property rights and materials contained in this Website.

Restrictions

You are specifically restricted from all of the following:

  • Publishing any Website material in any other media
  • Selling, sublicensing and/or otherwise commercializing any Website material
  • Publicly performing and/or showing any Website material
  • Using this Website in any way that is or may be damaging to this Website
  • Using this Website in any way that impacts user access to this Website
  • Using this Website contrary to applicable laws and regulations

Your Content

In these Terms and Conditions, "Your Content" shall mean any audio, video, text, images or other material you choose to display on this Website.

No warranties

This Website is provided "as is," with all faults, and Patel Digital Media express no representations or warranties, of any kind related to this Website or the materials contained on this Website.

Limitation of liability

In no event shall Patel Digital Media, nor any of its officers, directors and employees, be held liable for anything arising out of or in any way connected with your use of this Website.

Indemnification

You hereby indemnify to the fullest extent Patel Digital Media from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Patel Digital Media is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Refund Policy

Last Updated: June 15, 2023

At Patel Digital Media, we strive to provide the highest quality services to our clients. This Refund Policy outlines the circumstances under which we may provide refunds.

General Refund Policy

Due to the nature of digital services and custom work, we generally do not offer refunds once work has begun or been completed. However, we will review each case individually and consider refunds under specific circumstances.

Eligibility for Refunds

Refund requests may be considered in the following circumstances:

  • Service not rendered: If we fail to deliver the agreed-upon services
  • Significant deviation: If the delivered work significantly deviates from the agreed-upon specifications
  • Duplicate payment: If you've been charged twice for the same service
  • Cancellation during cooling-off period: If you cancel within the specified cooling-off period

Non-refundable Services

The following services are typically non-refundable:

  • Custom development work that has already been completed
  • Digital products that have been delivered
  • Services that have already been rendered
  • Set-up fees or one-time charges

Refund Process

To request a refund, please contact us at billing@Patel Digital Media.com with your order details and reason for the refund request. We will review your request and respond within 5-7 business days.

Processing Time

If your refund is approved, it will be processed within 10 business days, and a credit will automatically be applied to your original method of payment.

Changes to This Refund Policy

We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page and updating the "Last Updated" date.